Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with patience and professionalism
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area

Qualifications:
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and computer software
- Previous experience in a similar role is preferred, but not required

This position offers an opportunity to work in a dynamic hospitality environment, interacting with guests from all walks of life. If you enjoy providing exceptional service and have a passion for guest relations, we would love to hear from you. Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.

Job Types: Part-time, Full-time

Pay: From $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Overnight shift

Ability to commute/relocate:

• Ticonderoga, NY 12883: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person