Ticonderoga Area Chamber of Commerce

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Restaurant Manager

Posted: 03/11/2025

Overview
A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly
guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are
responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures and in
compliance with all applicable laws.

Responsibilities Include:
• Able to perform all responsibilities of restaurant team members
• Lead team meetings
• Deliver training to restaurant team members
• Ensure Brand standards, recipes and systems are executed
• Create and maintain a guest focused culture in the restaurant
• Review guest feedback results and implement action plans to drive improvement
• Communicates restaurant priorities, goals and results to restaurant team members
• Execute new product roll-outs including training, marketing and sampling
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation
requirements and complying with all applicable laws
• Control costs to help maximize profitability
• Completion of inventory on a periodic basis as determined by Franchisee
• Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
• Completion of DCP and other vendor orders
• Conduct self-assessments and corresponding action plans
• Ensure restaurant budget is met as determined by Franchisee
• Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies
• Engages with Dunkin’ Brands Field Operations team as appropriate

Management Responsibilities Include:
• Recruit, hire, onboard and develop restaurant team members
• Plan, monitor, appraise and review employee performance
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction

Education/Experience:
• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• Previous leadership experience in retail, restaurant or hospitality
• College Degree preferred

Annual Salary: $45000 - $52000

Contact the Chamber
Ticonderoga Area Chamber of Commerce
94 Montcalm Street, Suite 1
Ticonderoga, NY 12883

Phone: 518­-585-6619

Fax: 518­-585-9184

Office Hours

Monday through Friday

9:00 AM – 4:00 PM (April through October)

8:00 AM – 3:00 PM (November through March)

9:00 AM – Noon Saturdays, Memorial Day through Labor Day

chamberinfo@ticonderogany.com

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